Vacancies

Are you looking for a new exciting opportunity in the telecoms industry? Unlikely, however it may be more exciting than you think. NIO Comm is a rapidly expanding and successful telecoms business. We offer specialist services to a variety of high profile telecommunications companies that we guarantee you have probably heard of.

Here at NIO Comm we understand that not many people will be aspiring to work in telecoms (We know, doesn't sound exciting does it) however it may be a better opportunity than you believe. We pride ourselves on having a friendly, co-operative atmosphere throughout our offices. We focus on improvement and fulfilment, as we understand that jobs are a large time commitment, and we want to enjoy our time too. Have a look at our current vacancies below and maybe you'll find that opportunity you've been looking for. We are an equal opportunities employers and consider all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
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Planner / Senior Planner

Salary: Negotiable 

Location: Homeworking

Job Summary:

Be part of a team responsible for the surveying and planning of new fiberoptic and CATV access / core networks which are cost effective and fit for purpose, to precise client specifications and timescales.

Job Responsibilities:

  • To design suitable civils and network infrastructure which are cost-effective, fit-for-purpose and, future-proof

  • To produce detailed industry-standard documentation of that design

  • To work in tandem with the NIO Comm Drawing Office to ensure that accurate ‘as-built’ documentation is recorded and provided to client specifications  

  • To help develop, implement, and champion NIO Comm network design topologies

  • To interface with our internal and external customers and suppliers ensuring consistent quality of service

  • Actively gather detailed feedback from internal and external customers

  • Maintain all technical and operational documentation in accordance with processes and procedures

  • Conduct peer-review QC within the planning team to ensure quality and design standards are maintained

  • Ensure accidents, incidents, near misses and quality failures are reported to you line Manager

Knowledge and Skills:

  • Experience working in a Network Planning environment

  • Knowledge of Broadband Networks and Digital TV Technology

  • Knowledge and understanding of fibreoptic and CATV Network architecture

  • Knowledge of PIA (Physical Infrastructure Access) Network design and documentation

  • Ability to produce detailed industry standard level of onsite survey, planning proposals and as-built documentation

  • Full understanding of Local and National Authority regulations in respect to civil engineering works

  • Ability to work under pressure to meet tight deadlines

  • A desire to learn new skills and methods

  • Full clean UK driving licence

Education and Qualifications:

  • Manual Handling

  • IOSH Working Safely

  • Asbestos Awareness

  • CDM Awareness

  • SWQR SLG

  • PIA - SA002 Safety Underground

  • PIA - S006 Duct Survey

 
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Delivery and Compliance Manager

Salary: Sufficient

Location: Field Based

Job Summary:

To take ownership for the delivery of geographic projects for the company. Providing organisation and management of in house and contract resource to complete the projects safely and effectively. The role holder will tenaciously seek to resolve any problems that may occur through the course of the project, escalating when needed to ensure that all projects deliver to their programme and financial targets.   

Job Responsibilities:

  • Management of day to day project delivery within a geographical area, including delivery to requirements, safety, quality, street works and supplier performance

  • Drive a “Safety First and “Right First Time” culture across the field operations

  • Manage and lead FTE field engineers responsible for ongoing civils and cabling contracts 

  • Ensure accidents, incidents and near misses, quality failures and service deterioration trends are investigated competently and corrective action is taken where and when appropriate

  • Through a close working relationship with the PMO and Build teams, identify at the earliest opportunity risks to delivering the project

  • Manage the operational relationship with all suppliers and have monitoring in place to ensure that the Company’s standards are adhered to and met 

  • All direct reports to have clear performance objectives and regular 1:1 meetings

  • Manage staff, oversee work schedules and assign specific duties accordingly 

  • Deliver a quality service to the client ensuring that performance standards and contractual KPI’s are met

  • Carry out regular audits to ensure the highest standard of safety, service and workmanship is being achieved

Knowledge and Skills:

  • Minimum of 3 years supervisory and management experience with the utilities industry

  • Proven track record of successfully managing teams, including contractor partners 

  • Civils project experience including both the field and back office elements, i.e. noticing

  • Ability to understand, manage and deliver KPI’ s 

  • Ability to lead, motivate and manage field teams

  • Excellent interpersonal and communication skills

  • Innovative, creative and proactive with a solution-oriented approach

  • Ability to represent the company in a professional manner at all times

  • Full, clean driving licence

Education and Qualifications:

  • SWQR Supervisor

  • CDM Regulations

  • Manual Handling

  • Asbestos Awareness (Cat A)

  • Environmental Awareness

  • SMSTS

  • Emergency First Aid at Work (1day)

  • SA001 (optional)

  • SA002 (optional)

 
 
 
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Fibre / Copper Cabler

Salary: Sufficient

Location: Field Based

Job Summary:

To be an integral part of a multidisciplined build team delivering large broadband network developments across London and the South of England. To be part of a rapidly growing, leading-edge network delivery company, working for some of the biggest telecom operators in the UK. This role takes the lead on all Cabling activities within their individual build team but will also support the Build Manager/Project Supervisor in the delivery of the whole project.

Job Responsibilities:

  • To prove and cable all types and sizes of underground duct systems (including blown systems) with all types of cable, copper, coax or fibre.

  • To produce accurate records of works undertaken to the company’s standards

  • To be complete Openreach standard Network Adjustment, A55 and asbuilts forms/reporting accurately

  • To read and interpret planning packs, identifying and overcoming issues to provide the required outcome

  • To be able to communicate any amendments clearly and effectively

  • Complete Copper/Coax jointing/connectorisation

  • Self-audit all work and ensure it meets all applicable technical and operational quality standards

  • Work efficiently and tidily, maintaining a clean and safe environment at all times

  • Complete all work to agreed time scales set by the business

  • Comply with all Health & Safety standards

  • Ensure that all work activities comply with environmental regulations and waste regulations

  • Conduct daily checks of plant and tools, ensure they are safe to use and where applicable carry valid calibration certificates

  • Ensure compliance with all current client processes and procedures

Knowledge and Skills:

  • Ability to take direction from management and execute works in an efficient manner proactively

  • Able to work as part of a team or individually

  • Ability to work on Openreach/BT apparatus

  • Experience in installing subduct

  • Experience of blowing fibre into subduct

  • Customer focused with a professional outward attitude

  • Flexibility to undertake works outside standard working hours

  • Quick learner with a can do attitude

  • Be able to communicate effectively and professionally at all levels both internally of the business and externally to clients representatives

  • Able to work under pressure while maintaining the quality and standards set out by the business

 

Education and Qualifications:

  • Full UK Driving Licence - Essential (B+E Towing advantageous)

  • Manual Handling - Desirable

  • BT Accreditations (desirable):

  • SA001 Safety Overhead

  • SA002 Safety Underground

  • S7 PIA Sub-Duct and Cable Installation

  • S8 PIA Overhead Cable Installation

  • NRSWA Operative (SLG)

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IT Technician

Salary: Sufficient

Location: Head Office / Albourne

Job Summary:

Assist the Head of IT for maintaining the IT infrastructure and providing day to day service to end users through the prioritisation of work. Complete initial triage of the issue and resolve where able, escalating more complex queries within the IT team, 3rd parties and to the Head of IT where appropriate.

 

Ensure the business has the IT equipment to undertake their role effectively processing requests for IT kit set-up in line with business needs.

 

Assisting with producing reports and documentation within the IT Department.

Job Responsibilities:

  • Identify and promote opportunities for enhancing the existing IT architecture and infrastructure to optimise the company’s operational delivery

  • Deliver a high level of customer service to internal customers. Work collaboratively with the business to ensure the service delivered is appropriately delivered and to their requirements including but not limited to the support of databases, printers, networks, desk phones, mobiles, desktops, laptops etc

  • Ensure the companies client devices, network, systems, and data are secure with appropriate defences and processes in place to keep security up to date

  • Ensure all work is prioritised accordingly updating the user regularly with prompt completion of work

  • To ensure availability of services, prioritising operational focus and to recommend and manage any change to process to improve BAU and enhance productivity

  • Helping to maintain the asset management systems for equipment & software

  • Maintain access rights for day-to-day users and license management

  • Basic network installation, configuration, and maintenance

  • Build, Setup and deploy equipment & software

  • Assist in the recovery of equipment & software

  • Assist with the creation and maintaining report

  • Ensure your work is undertaken safely and in compliance with NIO Comm policies and procedures

  • Any other tasks that may reasonably be required in line with your main duties

Knowledge and Skills:

  • Solid technical background with exposure and experience of Microsoft Products, Windows Installation & Setup, general hardware, and troubleshooting

  • Microsoft 365 administration - including Azure, AzureAD, InTune, Exchange, SharePoint Teams, Tenancy administration

  • Basic knowledge of network infrastructures, web technologies and security best practices

  • Able to fix and repair PC hardware

  • Ideally would have Power BI skills

  • Positive ‘can do’ attitude. Ability to excel under pressure and adopt effective problem-solving skills to create innovative solutions

  • Willingness and ability to learn new technologies and skill

  • Exceptional communication skills, with the ability to clearly communicate complex IT concepts to non-technical colleagues in a suitable fashion

  • Solution driven with a focus on providing outstanding customer service

  • Ability to adhere to IT governance and processes.

  • Ability to develop and maintain positive working relationships with colleagues and stakeholders, both internal and external to the group

  • Able to work in a fast paced, changing environment where accuracy and attention to detail is essential

  • Able to manage own workload and deal with conflicting priorities

  • Good people skills, likes to interact with people

  • Able to receive constructive feedback, maintain respect and mutually agree any action required for you to take in response

  • Self-motivated and able to work autonomously

  • Proactive approach to resolving problems

 

Education and Qualifications:

  • Associate degree or advanced apprenticeship in Computer Science or relevant disciplines

  • Would like 2 years’ experience

  • ITIL preferable

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Material Controller

Salary: Sufficient

Location: Head Office / Albourne

Job Summary:

To plan and forecast material needs for various programs to ensure availability and effective allocation of inventory and materials are available at all our warehouses. To collaborate with our project and planning teams to understand needs and then liaise with our suppliers to ensure that we receive the required BOM on time. To ensure that our stocks sites are effectively resourced and that all stock is stored in a safe and secure manner.

Job Responsibilities:

  • Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner

  • Contribute to the identification of opportunities for continuous improvement of processes and practices, improvement of business processes, cost reduction and productivity improvement

  • Conduct and improve forecasting activities and methods to maintain effective inventory levels

  • Analyse pertinent data such as usage history, lead times, inventory, and market trends to maintain established operational readiness metrics

  • Develop and maintain documentation and procedures for demand planning processes and systems to ensure that material needs, and requirements are effectively met

  • Provide Lead Time (LT) analysis and recommend forecasted material ordering based on Operations & Maintenance plans to ensure timely availability of material requirements

  • Review levels of inventory to identify excess or obsolete material and take appropriate action to reduce inventory

  • Initiate negotiations with suppliers and vendors to obtain the best cost and lead time offerings

  • Conduct performance evaluation for suppliers and vendors to maintain quality services

  • Develop and maintain suppliers’ database to ensure all data and offerings are updated

  • Prepare departmental MIS statements timely and accurately to meet company and department requirements, policies, and standards

  • Ensure that all relevant safety, quality and environmental procedures, instructions and controls are adhered to so that the safety of employees, quality of products/services and environmental compliance can be guaranteed

  • Any other reasonable request or work task as allocated by the Line Manager or other Senior Management

  • Must be able to work collaboratively to facilitate and co-ordinate wider group efforts to fulfil customer needs and can display a real customer empathy and ownership of issues.

Knowledge and Skills:

  • Base Management, Logistics Service Providers

  • High level of Integrity

  • Meticulous attention to detail

  • Good analytical thinking skills

  • Knowledge of PC and Microsoft Office applications

  • Good verbal and written communication skills 

  • Good knowledge in the implementation of policies & procedures 

  • Good planning, organizing, and integration skills 

  • Good teamwork skills

  • Evidence as a team player with proven people skills

  • Must be self-motivated and able to always demonstrate confidence, able to influence

  • Must be able to work collaboratively to facilitate and co-ordinate wider group efforts to fulfil customer needs and can display a real customer empathy and ownership of issues

 

Education and Qualifications:

  • Manual Handling

  • Full UK Driving License

  • Forklift – advantageous

  • Level 2 H&S

  • Environmental Awareness